Overview
Thank you for shopping at THE LAXMI KULLU SHAWL.
If you are not entirely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.
Returns
You have 3 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. The timing of the refund may vary based on your payment method and financial institution.
Shipping
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and may offer a replacement, exchange, or refund.
Exchanges
We do not currently offer exchanges. If you need a different item, please follow the return process, and then place a new order.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at
THE LAXMI KULLU SHAWL
DISTRICT KULLU, HIMACHAL PRADESH INDIA PIN CODE 175125
luxmishawls@gmail.com, Textilerunway@gmail.com
+91 8894020855 , 7018148457 , 9816066559.
Policy Changes
We reserve the right to modify this return and refund policy at our sole discretion. Changes and clarifications will take effect immediately upon posting on our website.
By making a purchase on our website, you acknowledge that you have read and agreed to our Return & Refund Policy.